Accessible station planning for every journey

Explore train stations before you travel.

StationXplorer helps passengers understand station layouts, identify accessible routes, and find key facilities such as lifts, toilets, help points, and customer services before leaving home.

Search a station View accessible routes

Featured station list

Each station page includes a virtual tour, accessible route guidance, facilities, and support information.

Station exterior with level entrance and clear glazed frontage

Billericay Station

Preview the main entrance, ticket hall, lift access, and route to platforms and onward connections.

Step-free routeLifts

Open station page
Indoor station concourse with departure boards, seating and tactile paving

Beaulieu Park

Review platform access, customer service points, accessible toilets, and transfer routes across the concourse.

Accessible toiletHelp point

Open station page

Accessibility features at a glance

StationXplorer is designed to help disabled, anxious, and unfamiliar passengers prepare for travel using clear content, accessible controls, and route-focused information.

Step-free routes

Find routes that avoid stairs and identify the most accessible entrance, lift, or platform path.

Lift and facility status

View lift locations, available routes, and supporting facilities before setting off.

Audio guidance

Access audio-described waypoints and route summaries for non-visual navigation support.

Clear, low-stress content

Use plain language, stronger contrast, larger text, and reading adjustments to reduce cognitive load.

Accessible route guidance

The platform highlights navigation paths visually and supports journey preparation with step-by-step route summaries.

  • Entrance-to-platform guidance tailored for wheelchair users and passengers with reduced mobility
  • Step-free route identification with lift and accessible toilet locations
  • Help points, ticket machines, customer service desks, taxi ranks, and car park access
  • Route planning that helps reduce uncertainty before travel
Example: Select “Entrance to Platform 2 via lifts” to preview the route, facilities, and key landmarks before arriving at the station.

Why it helps

  • Supports confident journey preparation before leaving home
  • Improves understanding of station layout and walking distances
  • Helps identify facilities before travel begins
  • Reduces travel anxiety caused by unfamiliar station environments

Support and guidance

Customer support

Get help using StationXplorer, understanding routes, or accessing support content before travel.

Email support

Travel confidence guides

Read practical guidance on using virtual tours, step-free routes, and accessibility features effectively.

Read guidance

Report an update

Tell us about route changes, incorrect facility information, or access issues so the station page can be updated.

Report a change